[updated] Ebay seller “jcqueen_05″ is selling illegal software
If you are reading this, you have either purchased or are considering purchasing software from jcqueen_05. I recently purchased Adobe CS4 Master Collection and received an illegal pirated copy of the software. The package looked pretty professional, but it is not the real thing. I have documented my experience below to warn other users away from buying from this user. Below you will find the images of the illegal package that was mailed to me. (click on images to enlarge)
Here is how you can tell if you were sold illegal software as well:
1) Did they include instructions that ask you to copy a file to your computer before installation? I was told to copy a “hosts” file that included code to disable the software registration. You can check the hosts file on your computer by going to C:\Windows\System32\Drivers\etc. There will be a file called “hosts”, open it with notepad. If you see any of the following entries, submit a claim with paypal:
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
2) Try to register your product on Adobe’s website (https://www.adobe.com/cfusion/gpr/index.cfm?1001=&email=&nf=0&v=1). If it tells you that your serial number is invalid, then you probably have an illegal one. Or you can call adobe customer service at: 1-800-833-6687 (option 3) to verify your serial. The seller may use other methods to bypass software security, so you definitely need to contact Adobe to make sure your serial is legitimate.
How to submit a claim:
1) Go to your paypal account. Make sure you are in the accounts tab and click on resolution center. Then follow the steps to submit your claim. Feel free to include any of the information above if it matches what you were provided. PayPal approved my claim within 12 hours of submitting it, I didn’t even have to provide them with extra information.
Very important! Do not close your claim until you have received a full refund! After I submitted my claim, jcqueen_05 sent me at least a dozen emails promising to send me the real thing if I would close my claim so she could access her funds. IF YOU CLOSE YOUR CLAIM, YOU CANNOT OPEN IT BACK UP, AND YOU ARE NO LONGER ENTITLED TO A REFUND!
Update: jcqueen_05 posted the following comment to this blog entry! (I have added my comments in Red since most everything in this paragraph is a lie)
first and foremost I would like to respond to this as I have uploaded photos to my photobucket account…. as the links for them are below… as with this guy fire like this or whatever… I had a mishap with the suppliers sending me the wrong software (no, the software was not wrong, it was illegal! Big Difference) indicating the photos below show that my software is original and in fact legal (Here, check out this picture of a real Ferrari, I guarantee it’s the exact one I will send you for $17 dollars! I have a picture so it must be true) nor have I had any other troubles except for the fact that I have had the mishap (What about Rick who also received a pirated copy?) with the supplier in which when I spoke with Derek he brought it to my attention and as soon as it is shipped back I am returning it to the supplier for a refund….and as soon as I receive yours I’ll give you your refund! (Rick said you are fighting him all the way, so what’s the deal?) Why don’t you post my pictures up here huh? links are
(Here are the links, but they are not what I received. Anyone can take pictures and screen shots of a legit copy and then sell the pirated copy)
adobe cs3 master
http://s437.photobucket.com/albums/qq91/CandiceQ/?action=view¤t=derek.png
adobe cs4 master
http://s437.photobucket.com/albums/qq91/CandiceQ/?action=view¤t=derekothercs4m.png
adobe cs4 photoshop ext http://s437.photobucket.com/albums/qq91/CandiceQ/?action=view¤t=rickandderek.png






